Cancellation policy

PURCHASE OPTIONS & CANCELLATION POLICY

Last updated: June 2026

Purchase Options

Spicy Lab offers two ways to order:

  • One-time purchase — a single order with no ongoing commitment
  • Subscribe & Save — a recurring subscription that automatically ships your chosen bundle at your selected frequency at a discounted rate

One-Time Purchases

One-time orders may only be cancelled before they have been processed. Once an order has entered processing or been shipped, cancellation is no longer possible.

If you believe your order was charged in error, contact us immediately at spicylabstore@gmail.com.

Subscriptions

When you subscribe, you agree to recurring billing at the frequency selected at checkout. Your payment method will be charged automatically at each renewal.

You may cancel your subscription at any time by:

  • Logging into your account at spicylab.shop and managing your subscription, or
  • Emailing us at spicylabstore@gmail.com before your next renewal date

Cancellations must be submitted at least 24 hours before your next scheduled renewal to avoid being charged for that cycle. Charges already processed at the time of cancellation are non-refundable, except where covered by our 90-day money-back guarantee.

Modifying a Subscription

You may change your subscription frequency, bundle size, or shipping address at any time through your account or by contacting us. Changes must be made at least 24 hours before your next renewal date to take effect for that cycle.

Refunds on Subscriptions

All orders — including subscription orders — are covered by our 90-day money-back guarantee. If you are unsatisfied with your results at any point within 90 days of your original purchase date, contact us for a full refund ORDERS MUST BE UNOPENED.

Contact

For cancellation requests or subscription changes:
📧 spicylabstore@gmail.com